Privacy Policy pcpc7 – Player Data Protection

01 Introduction

Pcpc7 ("we", "Platform") is committed to protecting the privacy of every player who uses our services. This Privacy Policy clearly and transparently explains how we collect, use, disclose, and protect your personal information when you access or use the pcpc7 platform.

As a trusted digital entertainment platform for Malaysian players, we understand how important your trust is. We do not take this responsibility lightly. Every decision involving your data is made with your security and best interests first.

This Privacy Policy is to be read together with Terms and Conditions pcpc7 and forms part of the overall agreement between you and our platform. In the event of any conflict between these two documents regarding privacy, this Privacy Policy shall take precedence.

02 Information Collected

Pcpc7 collects various types of information to enable us to provide you with a secure, seamless, and high-quality service. The following are the categories of information we collect:

Information you provide directly:

• Full name, date of birth, and gender for identity verification (KYC) purposes.
• Email address and phone number for account communications.
• Payment method information including the bank account number used for deposits and withdrawals.
• Identity verification documents such as a copy of your ID card or passport when required.
• Any information you share through our customer support channels.

Automatically collected information:

• IP address, device type, and operating system used.
• Browser information including browser type and version.
• Session data including pages visited, time spent, and actions taken within the platform.
• Game activity logs including date, time, game type, and wagering value.
• General location data based on IP address for security and compliance purposes.

03 How We Use Your Data

Pcpc7 uses collected information solely for legitimate and necessary purposes in operating the platform's services. The following are the primary purposes for which your data is used:

• Account management: Creating, verifying, and maintaining your player account.
• Transaction processing: Handling deposits, withdrawals, and all financial activities on the platform.
• Identity verification (KYC): Ensuring all players meet the applicable age and identity eligibility requirements for compliance purposes.
• Platform security: Detecting and preventing fraudulent activity, money laundering, and multiple account usage.
• Customer support: Processing and responding to your inquiries, complaints, or support requests.
• Service improvement: Analysing usage patterns to enhance your gaming experience and platform performance.
• Marketing communications: Sending promotional information, bonus offers, and platform news — only if you have given consent to receive them.
• Legal compliance: Fulfilling the legal and regulatory obligations applicable to the pcpc7 platform.

04 Information Sharing

Pcpc7 does not sell or transfer your personal data to third parties for commercial purposes. However, there are limited situations where information sharing is necessary and lawful:

• Payment service providers: Required financial information is shared with certified payment gateways to process your transactions securely.
• Technology service providers: Cloud infrastructure and technical service providers that support pcpc7 platform operations, subject to strict confidentiality agreements.
• Legal authority: When required by law, court order, or investigation by a legitimate enforcement authority.
• Fraud prevention: To fraud prevention or anti-money laundering agencies where there is reasonable suspicion of illegal activity.
• Business transfers: In the event of a company merger or acquisition, player data will be transferred only after players have been notified in advance.

All third parties who receive your data are required to comply with data protection standards equivalent to pcpc7's policy and are not permitted to use that data for any other purpose.

05 Cookies & Tracking Technologies

Pcpc7 uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information about how you use the platform to help us identify and improve areas that need enhancement.
• Functional Cookies: Saving your preferences such as language, display settings, and login information to make your next visit more convenient.
• Analytics Cookies: Helping us understand traffic patterns and user interactions in an aggregated, anonymised form for service improvement purposes.

You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality and your experience on the pcpc7 platform.

06 Data Security

The security of your personal data is pcpc7's absolute priority. We implement multiple layers of technical and organisational safeguards to protect your information from unauthorised access, loss, alteration, or disclosure:

• 256-bit SSL Encryption for all data transmitted between your device and pcpc7's servers.
• Two-factor authentication (2FA) as an additional security layer for account login.
• 24/7 security monitoring by the pcpc7 cybersecurity team to detect threats in real time.
• Role-based access control ensuring that only authorized personnel can access player data in accordance with their assigned role and scope of duties.
• Regular data backups to a secure, separate server location to ensure data availability under all circumstances.
• Regular security testing including penetration testing by independent third parties to identify and remediate system vulnerabilities.

07 Your Rights as a Player

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by pcpc7:

To exercise any of the above rights, contact the pcpc7 support team via live chat within the platform. We will process your request within 30 business days upon completion of your identity verification.

08 Data Storage & Deletion

Pcpc7 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

• Active account data: Retained for the duration of your active account and for 5 years after account closure for compliance and financial record purposes.
• Transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial legal requirements.
• Security logs: Retained for 12 months for security investigation and fraud prevention purposes.
• Support communication data: Retained for 2 years after a support ticket is closed.

When the retention period expires or you request data deletion (subject to applicable conditions), pcpc7 will delete or anonymise your personal data in a secure and irreversible manner.

09 Children's Privacy

The pcpc7 platform is strictly for individuals aged 21 and above. We do not knowingly collect personal information from children or minors under the age of 21.

If we discover that we have collected information from someone under the age of 21, we will take immediate steps to delete that information and close the relevant account. If you become aware that an underage individual has registered on our platform, please notify the pcpc7 support team immediately.

10 Privacy Policy Amendments

Pcpc7 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.

When significant changes are made, we will:

• Updating the "Last Updated" date at the top of this page.
• Displaying a prominent notice on the platform's home page for 14 days.
• Sending a notification to your registered email address if any changes materially affect how your data is used.

Your continued use of the pcpc7 platform after any Privacy Policy changes take effect will be considered your acceptance of the updated terms. We encourage you to review this page periodically.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how pcpc7 handles your personal data, our team is ready to assist:

• Live Chat: Available 24/7 within the pcpc7 platform — the fastest way to get help.
• Support Email: [email protected] — for written inquiries requiring documentation.
• FAQ: Visit page FAQ us for answers to the most frequently asked privacy questions.

We are committed to responding to all privacy-related inquiries within 7 business days. For more serious complaints, you may also refer to the Department of Personal Data Protection Malaysia (JPDP).